1. Introduction
This Privacy Policy explains how DigitalPartner.lk (“we”, “us” or “our”) handles information submitted through digitalpartner.lk. We provide remote prepress, digital artwork, AI-assisted design, print-production support and workflow-automation services. Our services and deliverables are supplied digitally; we do not sell or ship physical products through this website.
Contact: Questions, privacy requests or copyright concerns may be sent to info@digitalpartner.lk.
2. Information we may collect
- Name, company name, email address, telephone or WhatsApp number.
- Messages, project requirements and selected service package.
- Artwork, documents or sample files voluntarily uploaded through the contact form.
- Basic technical information such as IP address, browser type, device type and server logs.
- Communications made through email, WhatsApp, Fiverr or Upwork.
3. How we use information
We use submitted information to respond to inquiries, assess project requirements, provide quotations, deliver agreed digital services, communicate about production work, protect the website from abuse and meet legal or accounting obligations.
4. Uploaded artwork and files
Uploaded files are used only to review or perform the requested service. Contact-form attachments are processed temporarily for email delivery and are not intentionally published. Project files may be retained only as reasonably needed to complete the work, provide revisions, maintain business records or resolve disputes. Do not upload sensitive personal data unless it is necessary for the project.
5. Confidentiality and security
We take reasonable administrative and technical measures to protect customer files and contact information. However, no internet transmission or storage method can be guaranteed to be completely secure. Customers should use secure transfer methods for highly confidential or very large files.
6. Third-party services
You may choose to communicate or purchase services through Fiverr, Upwork or WhatsApp. Those platforms process information under their own privacy policies. Website hosting, email, analytics or security providers may also process limited data when necessary to operate the website.
7. Cookies and analytics
This lightweight website may use essential cookies or local storage required for security, form operation or user preferences. Optional analytics or advertising tools should be added only with appropriate disclosure and consent where legally required. See our Cookie Policy.
8. Legal basis and retention
Where applicable, information is processed to respond to your request, perform a contract, comply with legal obligations or pursue legitimate business interests. Information is retained only as long as reasonably necessary for those purposes.
9. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection concerning personal information. Email info@digitalpartner.lk with enough information to verify and process your request.
10. Children
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
11. International processing
DigitalPartner.lk operates from Sri Lanka and serves clients internationally. Information may therefore be processed in Sri Lanka and through service providers located in other countries.
12. Policy updates
We may update this policy to reflect changes in services, technology or legal requirements. The revised version will be posted on this page.
Last updated: 1 August 2026.